
FAQ
How Long Does Shipping Take?
How Long Does Shipping Take?
Every pillow is made to order, so production takes up to 30 business days, then 6–12 business days for delivery. You'll get a tracking number by email as soon as it ships.
How big is the pillow?
How big is the pillow?
Roughly 24 inches tall by 22 inches wide when laid flat in its full horseshoe shape — large enough to wrap your neck, shoulders, and lower back at the same time, compact enough to fit comfortably in a passenger seat, recliner, or bed.
Can I wash it?
Can I wash it?
Spot clean with a damp cloth and mild soap for everyday care. For a deeper clean, the outer cover is removable and machine-washable on cold delicate cycle — hang to dry to protect the gold piping and velvet pile. Never bleach, never tumble dry hot.
What should I do if I have a problem with my order?
What should I do if I have a problem with my order?
Just reach out to us at queensnest0@outlook.com and we'll help you out. Whether it's a question about setup, tracking your order, or an item that arrived damaged, our support team responds within 24 hours. If your pillow arrives damaged or defective, contact us within 7 days of delivery (or within 30 days if you added the 30-Day Warranty) with your order number and a photo or video, and we'll arrange a replacement. We're here to make sure you have a great experience.
The Velvet Throne She Didn't Know She Needed
Hand-crafted velvet heirloom — deep onyx-black channel-quilted body, Afrocentric geometric bands in brick red, amber, forest green, and burnt ochre, warm gold piping along every seam, illustrated crowned Black woman on one end, horseshoe cut. Built supportive enough to feel like a throne and soft enough to sleep against for hours. The gift that finally tells your mother, your sister, your best friend "I see you, Queen" without having to say a word. Queen's Nest turns every long drive into a small coronation of the softness, the culture, and the women who carry both.